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Refund Policy

A Legal Disclaimer

This Refund Policy outlines the terms under which Pinkesh Beauty will accept returns and process refunds. By purchasing from our website, you agree to the terms stated herein. We reserve the right to refuse a refund if the conditions outlined in this policy are not met.

Refunds will be processed only after a thorough inspection of the returned product to ensure it meets the eligibility criteria. Please note that some items may not be eligible for a refund.

Refund Policy - The Basics 

At Pinkesh Beauty, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.

 

Refund Eligibility

  • Products must be unused, unopened, and in the original packaging.

  • Refund requests must be made within 14 days of purchase.

  • Proof of purchase (receipt or order confirmation) is required.

 

Non-Refundable Items

  • Gift cards

  • Sale or clearance items

  • Opened or used cosmetics and personal care products

 

How to Request a Refund

  • Contact our customer support via email at support@pinkeshbeauty.com.

  • Provide the order number and reason for the refund.

  • Ship the product back to our address after confirmation from support.

 

Refund Processing

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed within 7-10 business days via the original payment method.

What to Include in the Refund Policy

  • Conditions for eligibility, including item state and time frame.

  • Items that are explicitly non-refundable.

  • Clear steps for initiating a refund or exchange.

  • Information on refund processing times and methods.

  • Contact information for customer support.

  • A disclaimer regarding changes to the policy and how they will be communicated.

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